Newsletter - April 2026 (2)

NCDA Members Event & AGM Survey

The committee reviewed the responses from the post AGM survey and the following are the key points to be shared with membership: 

Overall Sentiment: Positive, with clear opportunities to improve engagement and delivery

Key Insights:
• Members primarily value the NCDA for networking and inter-trading
• Strong sense of community and trusted partnerships
• Engagement is uneven, with a core group driving most activity

AGM 2026 Feedback
• 89% attendance and 89% satisfaction
• Positive feedback on networking and collaboration
• Improvements suggested: fewer speakers, shorter presentations, avoid half-term

AGM 2027 Preferences
• Preferred date: 6 February 2027
• Preferred locations: London or Manchester
• Support for rotating locations

Engagement Opportunities
• 88% support mentoring scheme
• 71% would attend regional events
• 89% open to member visits

Partner & Benefit Usage
• Low engagement with current partners
• Opportunity to improve visibility and relevance

Brand & Positioning
• Strong alignment with values of trust and standards
• Some gap between brand promise and member experience

Key Recommendations
• Increase member engagement and inter-trading
• Launch mentoring programme
• Introduce regional events
• Refresh AGM content
• Review partner offering
• Strengthen brand delivery

Conclusion
The NCDA has strong foundations built on trust and collaboration. The priority now is to broaden participation and unlock greater value across the full membership.