General Advice

The NCDA (National Courier and Despatch Association) is the UK's leading professional body for Independent Sameday Courier Companies in the UK.

We do not represent National or International parcel delivery companies. Please do not use our enquiry form to submit feedback on these organisations, our staff can not reply or pass on your complaint.  

We have listed below a selection of contact links for companies who are NOT members of the NCDA. 

Submit a complaint or enquire about an NCDA member company 

  • Contact us quickly by using our NCDA enquiry form.
  • View a list of our Members and read more about the NCDA

Advice for members

We value members feedback and want to make it as easy as possible for you to let us know your comments.  

We hope that both our staff and fellow members provide the service you expect at all times.  

Our staff are committed to responding to/acknowledging all enquiries and complaints as soon as possible.   

We would especially like to hear from you if you feel the NCDA has:

  • treated you unfairly or disrespectfully or
  • not delivered on our promises, such as a service or the provision of information.

Privacy Policy

Please note personal information you provide allows us to process your enquiry. Submitting your details indicates you have read and agree to our Privacy Policy. Please read this to access your data rights.

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